Established as BAMIN’s primary point of contact with the public, ‘Alô BAMIN’ has been strengthening the company’s connection with the communities surrounding the Pedra de Ferro Mine, the FIOL Railway, and Porto Sul. It operates as a telephone exchange and is accessible via WhatsApp at 0800-071-2005, providing assistance at any time. Our operators receive and forward requests to the appropriate departments, with responses within 10 days.
The ‘Alô BAMIN’ isn’t limited to handling complaints; it welcomes a wide range of requests, including inquiries from suppliers, registration in our talent pool, donations, requests for facility visits, institutional inquiries, and event invitations.
